A home care agency can provide invaluable services for anyone who needs in-home care or assistance. However, different types of agencies provide different types and levels of services.
To help you find the best home health care agency for your needs, and to help ensure you get the assistance you need, we have put together a few tips that we hope will lead you to the right home care solution for you.
Identify Your Home Health Care Needs
No two patients are alike – and a one-size-fits-all healthcare solution doesn’t exist either. The first step to finding the best solution for you and your loved one is to identify your specific needs.
In most home-health care cases, clients require some type of assistance with the activities of daily living (ADLs). Begin by asking what tasks you or your loved one needs help performing. Do you need assistance with basic tasks such as bathing and personal hygiene? Or is your mobility compromised and you need help getting in and out of bed? Do you need help with meal preparation? The more detailed your list, the better questions you will have when you interview your potential health care providers.
Research Your Home Care Agency Options
Once you have identified the type of assistance you need, you can begin to identify those local home care agencies that provide those services.
You can ask your doctor or hospital for recommendations or get referrals from family and friends who have similar experiences. You should check client testimonials and ratings, and even look for recipients of local outstanding home care service awards.
Always understand the local licensure requirements. For Maryland, the Office of Health Care Quality, a division of the Maryland Department of Health and Mental Hygiene, oversees the licensure of residential service agencies.
Ask the Important Questions
Once you have identified the Rockville home care agencies you want to interview, request a home visit and evaluation. During this process, you can review your needs and requirements and ask the questions you have identified as critical for the selection process.
Explore the degree to which the agency customizes its services for your needs. Ask about the qualifications of the agency’s home health aides. Someone who is battling Alzheimer’s or dementia, for example, will be best served by aides who are certified by the Alzheimer’s Association. At a minimum, your home-health aide should be a Certified Nursing Assistant (CNA) or a Geriatric Nursing Assistant (GNA).
Finally, ask how the agency will choose the caregiver(s) for your loved one, to ensure that your home health aide is a good match.
If you are looking for a home care agency in Rockville, we invite you to contact Comfort Home Care today to learn more about our exceptional services, and explore if we might be a good fit for your needs.