COVID-19 Policy

Dear Comfort Home Care Community,

Due to the ongoing concerns and restrictions being set by the government, Comfort Home Care would like to take the time to address our policy for emergency preparedness and what we are doing to protect our clients and employees. At this time our caregivers have been instructed to follow the following guidelines:

1. Limit public appearance with and adhere to the ‘social distancing’ recommendations set forth by the CDC. This will help stop the spread of the virus.
2. As extra precautions, sanitize and clean high traffic areas of the client’s living quarters upon arriving and before departure.
3. If an employee feels sick or displays any signs of COVID-19 (shortness of breath, cough/sneezing, fever) we ask that they report to the office immediately and do not work until a 14-day quarantine period is over or until they have been cleared by their doctor. Our scheduling department will work diligently to ensure our caregivers are able to work each day.
4. We ask that our caregivers and employees take their temperature before leaving for work and if they display a fever, they call the office immediately.
5. Our caregivers have been asked to follow all standard precautions strictly and consistently including washing their hands for 20 seconds on a regular basis and or use hand sanitizer and specifically: on arrival, before and after touching client, before preparing food, before contact with any medication containers.
6. Notify the office if a caregiver has traveled outside of the United States within the last 30 days. A 14-dayquarantine will be granted and required before return to work.
7. All discharging clients will be met, by our caregivers, at their homes. This is due to the restrictions of visitors in hospitals and facilities that is now set by the local and federal authorities.

Client Guidelines

With our caregivers understanding the level of importance, for providing a safe care environment at this time, we also request that our clients participate in keeping a safe environment for themselves and our caregivers. The following protocols are in place and will remain in place until further notice:

1. Gloves must be provided by the client, as usual, and must remain in stock at all times.
2. Clients must notify the office if they have traveled out of the country in the last 30 days, or been exposed to someone who has had COVID-19.
3. Clients must notify the office if they have been diagnosed with COVID-19 or if they are displaying symptoms of COVID-19 (shortness of breath, cough/sneezing, fever).
4. If the client is displaying any symptoms (fever, coughing/sneezing, or difficulty breathing) we will notify the family immediately. We will work with the family closely and monitor the situation as they seek medical attention.

Thank you for your cooperation!

Shaun Underkoffler
President, Comfort Home Care